At Softech Services, we value your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name

• Email address

• Phone number

• Business details

• Billing information

• Documents shared for accounting, bookkeeping, tax filing, or other services

b) Financial & Business Data

As an accounting service provider, we may collect documents such as:

• Bank statements

• Invoices & receipts

• Ledgers

• Tax records

• Payroll information

• GST/IRS-related documents
  This information is collected strictly for service-related purposes.

c) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser/device details

• Pages visited

• Session duration

• Cookies & analytics data

2. How We Use Your Information

We use your information to:

• Provide accounting, taxation, payroll, and related services

• Create and manage your client account

• Communicate regarding reports, filings, updates, or support

• Process payments

• Improve our website and services

• Ensure compliance with legal, tax, and regulatory obligations

• Prevent fraud and maintain security

We never use your financial data for marketing or non-service purposes.

3. Sharing of Information

We do not sell your personal or financial data.

We may share your information only with:

• Government authorities (IRS, GST, Tax Departments) when legally required

• Trusted service providers (hosting, payment gateway, email providers)

• Auditors or legal teams for compliance purposes

All partners are required to maintain confidentiality and follow strict data protection standards.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data storage

• Secure file-transfer methods

• Restricted access to financial documents

• Regular security audits

Despite these measures, no online system is completely risk-free, but we work continuously to maintain high security.

5. Your Rights

You have the right to:

• Access the information we hold about you

• Request corrections or updates

• Request deletion (unless restricted by law)

• Withdraw consent

• Opt-out of marketing communication

• Request data portability

You may contact us anytime to exercise these rights.

6. Use of Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings, but some features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

8. Data Retention

We retain your data only for as long as necessary:

• Financial & accounting records: As required by tax laws

• Client documents: Until services are completed or the client requests deletion

• Website analytics data: For a limited period

9. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy as needed.
Updates will be posted on this page with the revised “Last Updated” date.